News of last week’s Budget hit inboxes relentlessly. Breakdowns, recaps, and insights continue a week on. You may have also shared updates to help your members make sense of the changes. But amid this sea of notifications, emails, and hot takes, how can your association’s communication stand out?
The Problem with Traditional Inbox-Led Communication
If you were part of the inbox flood, you may have featured key highlights, links to documents and a tailored analysis for your audience. This type of communication has become standard in the wake of a political event. But is it the most effective? In a world where summaries and snippets are everywhere, the usual email update may feel like just one more item on an overwhelming news radar.
With every mainstream outlet, social media influencer and podcast offering analysis, does your email add something new? Let’s break down the pros and cons of continuing with this type of Big Political Announcement communication.
Pros of Sending Your Own Analysis
Trust in the Source: Members turn to you because they trust you. If they’re going to read one Budget email, it’s likely yours. Your association gives members analysis that aligns with their priorities and concerns.
Reliability: Because of that trust, members rely on your insights to guide conversations with their own stakeholders, boards and investors. Your carefully curated analysis can position you as an indispensable resource for accurate, reliable information on critical issues.
Cons of the Standard Approach
Overlaps and “Churnalism”: The process of collecting information - watching the Budget, reading documents, gathering opinions - is something every organisation can do. This can lead to redundancy and duplication in content, making your update seem like just another re-packaged piece of analysis.
Generic Insights: Inbox updates often lean towards a general approach because you want to be relevant to all members. As a result, your analysis may end up sounding similar to what’s already been covered in mainstream outlets or social media.
Timing: In the time it takes to review, refine, and sign off on your update, your members may have already received a flood of hot takes. By then, your message may lack the freshness it needs to grab attention.
Inbox Fatigue: After dozens of email alerts and notifications, members may be more inclined to tune out, especially if they feel they’ve already seen it all. If your update doesn’t offer something extra, it may go unnoticed.
So what’s the Alternative?
To ensure your message provides timely and valuable insight without simply adding to the noise, here are some alternative approaches that focus on engagement and real-time response:
Host a Next-Day Q&A: The initial rush of updates provide information but will do answer members' specific questions. Hosting a Q&A session within 24 hours of the announcement can be a great way to provide targeted insights. The format not only helps members digest the information but also allows you to understand how the announcement is affecting them in real time.
Run a Social Media AMA: Many members will feel apprehensive about discussing concerns on a group call, especially following major announcements with financial implications. Hosting an “Ask Me Anything” (AMA) session on a social platform can provide a private, anonymous, space for members to raise questions. This approach can foster engagement while addressing questions directly.
Leverage Insights from Key Officials: If everyone already knows the salient points, consider offering something they won’t find elsewhere: off-the-record insights from relevant officials. For fiscal announcements, insights from HM Treasury officials or No. 10 can add substantial value, offering members a peek behind the curtain of policy-making. If you don’t yet have these relationships, building them could benefit your members and your sector significantly.
From One-Way Updates to Two-Way Dialogue
To move your political announcement communications beyond standard inbox updates, focus on strategies that turn a monologue into a dialogue. By connecting with members through direct engagement, you can ensure that your association’s voice remains trusted and authoritative without being lost in the shuffle.